Support Without Boundaries

GENEW's Service team is committed to our customers' success by delivering exceptional service in the areas of planning, Deployment, Support and Customer Services for high performance IP-based voice, data and video networks covering wireline, wireless and broadband technologies.
Our professional service team is dedicated to helping our customers introduce new and innovative applications and end-user services to market. GENEW maintains a strong global presence, operating Network Technical Response and Service Engineering Centers in China, India, Philippines, Japan, Middle East and Europe etc. These centers have highly skilled system engineering resource ready to deliver technical and consultative support -ensuring that our customers' networks function at maximum performance.
Our services portfolio includes four categories; Planning, Deployment, Support and Customer Service. Deployment and Support Services are GENEW's product-related services that help our customers manage their networks efficiently and in a cost-effective manner.

Whether it's a quick initial setup or a comprehensive on-site installation and configuration, GENEW professional services options are designed to ensure that you get the most out of your GENEW products and solutions.